by Shane Grantham | Nov 18, 2025
Last week I delivered a repaired PC to a client at their business. They connected the PC to the peripherals themselves since I had another appointment to get to. An hour or two later they called explaining the monitors were both blank. They were instructed to...
by Shane Grantham | Nov 16, 2025
I got a phone call from a new business this week. When I arrived, the contact showed me the inside of their Dell computer. They tried changing the CMOS battery because a message said the battery was low. Somehow they broke the battery mount holder and a plastic...
by Shane Grantham | Nov 6, 2025
I looked down at my smartphone this afternoon and saw voicemail was waiting. Most of my phone calls get answered as they arrive even though many are spam. Usually what happens is I answer a phone call and if it’s spam, I hang up or let them disconnect after I...
by Shane Grantham | Oct 22, 2025
Since 2003, my computer repair invoices are emailed to my clients. This saves postage and time since i don’t have to use stamps or fill out envelopes. The majority of the time the invoices make it to my clients but occasionally I have a problem. One time a...
by Shane Grantham | Oct 13, 2025
On my workbench yesterday was a client’s laptop. They wanted it upgraded to Windows 11 and to have the personal files backed up to a USB drive. I connected the USB drive and backed files for two users of the laptop. Downloads, Desktop, Documents, Music and...
by Shane Grantham | Oct 6, 2025
I new computer client found me last month by reviewing my Google maps listing. On my first visit a laptop and a desktop computer needed various things done. When I was done with these tasks, the business owner asked if I worked on security systems. I said not...
by Shane Grantham | Oct 4, 2025
All operating systems need updated for different reasons like security, stability and functionality. Microsoft’s approach in Windows 10 was forcing the updates on users and sometimes rebooting the computer while it was in use. Windows 11 seems to have...
by Shane Grantham | Aug 10, 2025
The files you create on your computers need to be backed up to another device in case something bad happens to your storage device. This could be theft, fire, hardware failure or other things. Ransomware is another disaster that may damage your files. Cloud...
by Shane Grantham | Aug 9, 2025
I was given an old Apple Macbook laptop which had a lost password and locked account. It was going to be used for my education on Apple laptops so my Apple laptop wouldn’t get ruined when I tested things on it. My thought was to open the case and disconnect...
by Shane Grantham | Jul 28, 2025
Some servers and connectivity devices have default accounts and usernames. This would be “admin”, “administrator” or “user”. Hackers and people in the know are aware of these and may use methods to acquire the passwords for them. To...
by Shane Grantham | Jun 22, 2025
The fortwayne.com Readers’ choice Awards are happening again. My company is under the Shopping-Computer Repair Store category. It’s under my company name of Shane Grantham Consulting. Anyone can vote daily for your favorites June 21-29. I’ve...
by Shane Grantham | Jun 17, 2025
Email used to be useful. Now it’s annoying. It was used for checking on clients and communicating with them. Now more spam hits my many email boxes than ever before. Most are about getting business loans and improving my web sites. The rest are various other...
by Shane Grantham | Jun 15, 2025
For the past five years my company, Shane Grantham comsulting, has been nominated for a Fort Wayne Readers Choice award. The category is Computer Repair Store. I’m not a store but I do computer repair. It’s under the Shopping category. They should have...
by Shane Grantham | Jun 8, 2025
I take it for granted that Linux computers can read Microsoft Windows file systems on hard drives. It doesn’t work the other way in most cases. Using Linux to read the NTFS file system saved a client’s data last month when their Windows laptop had a...
by Shane Grantham | May 20, 2025
My Lenovo laptop has been with me maybe two years. It came with Windows 11 and that’s why I bought it. I use it to learn Windows 11. Additionally, my previous Windows business laptop was very old and slow. I still have it for Quickbooks and it gets used just...