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Payment is expected immediately after service is rendered. Cash, checks, Visa and Mastercard are accepted forms of payment. New customers may be required to pay a two hour retainer by credit card, check or cash before work can begin.

Time Labor Rate Trip fee(one-way) #
Weekdays 8AM – 5PM $60/hour $60/hour
Weekdays 5PM – 8AM $90/hour $90/hour
Weekends $90/hour $90/hour
Holidays * $120/hour $120/hour

*New Years Day, Mother’s Day, Father’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas, New Years Eve.

#A one-way trip fee for on-site service is also added at the same labor rate. For example, if it takes me 15 minutes to drive to your location, the trip fee is $15 between 8AM and 5PM weekdays. On the weekend it would be $22.50.

A late fee of five percent(5%) of the outstanding balance will be charged on late payments.

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“Outsourcing IT seems to be all the rage. But not to India! To New Haven! Shane is the perfect solution for small business, entrepreneurs, and soloists alike. He came to the rescue when my laptop crashed and burned. Viruses, malware, bugs, slow-runners. You name it Shane can diagnose and fix it, all at a vey reasonable price. And on top of that, he's just a darned nice guy! Chris Sanderson Tech Savvy Lender 260-489-6668 x510”